FAQ's
How do I cancel an order?
Please reach out to customer service as soon as possible. Our team will do the best they can to catch this in time. There is only a short period of time before an order is confirmed.
How do I change an item or size after I placed my order?
Please reach out to customer service as soon as possible. Our team will do the best they can to catch this in time. There is only a short period of time before an order is confirmed.
How do I return or exchange my item/items?
We accept exchanges for item, size or store credit. For more detailed information, visit our Services & Information page.
Can I return my order for a refund?
We only accept exchanges for item, size or store credit. For more detailed information, visit our Services & Information page.
Do I have to pay custom fees?
All international customers are subject to pay for any additional fees. We are unable to estimate these costs at checkout.
How do I know when the next restock is?
Please sign up for our Newsletter at the bottom of the page for information on all upcoming restocks.
Can I add a discount code to an existing order?
We cannot add a discount code to an order that has already been placed.
Contact
Support@greysusa.com